QORZIVA™ SECURE SHOPPING

Payment & Security

Clear payment information and a secure online shopping experience for you and your pet.

SHOP WITH CONFIDENCE

Simple, Clear & Secure Checkout

At qorziva™, we want shopping for everyday pet essentials to feel simple and transparent. This page explains how payments, checkout, order totals, promotional codes and approved refunds are handled through our online store.

✓
Secure Checkout Payment information is processed through the payment services available at checkout.
♡
Clear Order Total Review your applicable charges before completing your purchase.
✦
Customer Support Our support team is available for payment-related order questions.
01 · PAYMENT METHODS

Available Payment Options

The payment methods currently available for your purchase are displayed during the qorziva™ checkout process.

Available payment options may vary depending on your location, currency, device and the payment services supported by our online store.

Please review the payment options shown directly at checkout for the methods currently available for your order.
02 · AUTHORIZATION

Payment Authorization

When you submit an order using an online payment method, the applicable payment service may request authorization from your card issuer, bank or other payment provider.

An order may not be considered successfully paid until the applicable payment authorization or transaction has been accepted.

Payment providers or financial institutions may decline or delay a transaction for reasons outside qorziva™'s control.

03 · CHECKOUT SECURITY

Protecting Payment Information

qorziva™ operates its online store through Shopify. Checkout and payment information is handled through the checkout technologies and payment services made available through the store.

Depending on the payment method selected, payment information may be transmitted to and processed by the relevant payment provider, financial institution or other service provider involved in completing the transaction.

qorziva™ does not ask customers to send complete payment card details by ordinary email.

04 · ORDER TOTAL

Prices & Final Order Total

Product prices are displayed on the relevant product pages and during checkout.

Before submitting your order, please review the checkout summary carefully. The final amount shown may include, where applicable:

  • Product prices
  • Applicable discounts
  • Shipping charges
  • Applicable taxes
  • Other charges disclosed during checkout

The amount presented for confirmation during checkout is the amount associated with the order, subject to any later adjustment required by an approved refund, cancellation or other applicable process.

05 · BANK CHARGES

Financial Institution Charges

Your bank, card issuer or payment provider may apply additional charges associated with your transaction, such as currency conversion or other institution-level fees.

Where such charges are imposed independently by your financial institution or payment provider, they are not controlled by qorziva™.

Please contact the relevant provider directly if you have questions regarding charges applied by them.

06 · DISCOUNT CODES

Promotions & Discount Codes

When a valid qorziva™ promotional or discount code is available, it should be entered in the applicable field during checkout before the order is submitted.

Promotions may be subject to specific conditions, product exclusions, minimum order requirements, availability periods or expiration dates.

Unless specifically stated otherwise, promotional offers cannot necessarily be combined with other discounts.

07 · PAYMENT ISSUES

If a Payment Doesn't Go Through

If your payment cannot be completed, first check that the payment information entered during checkout is correct and that the selected payment method is currently available.

Your financial institution or payment provider may also need to authorize the transaction.

If you believe an order was submitted but are unsure whether payment was successfully completed, contact service@qorziva.com before attempting repeated transactions.

08 · REFUNDS

Approved Refunds

Where a refund is approved under our applicable Return & Refund Policy, the refund will generally be processed using the original payment method where applicable.

After a refund has been processed, the time required for the funds to appear can depend on the relevant payment provider or financial institution.

The processing of an approved refund by qorziva™ and the time required for your bank or payment provider to post the funds are separate stages.
09 · PRIVACY

Payment & Personal Information

Information provided during checkout may be processed as necessary to complete transactions, manage orders, provide customer support, prevent misuse and operate the online store.

For additional information about how personal information is handled, please review the qorziva™ Privacy Policy.

BEFORE YOU CHECK OUT

A Few Helpful Reminders

A quick check before placing your pet essentials order can help make the checkout process smoother.

01 · REVIEW

Check Your Order

Review your selected pet product, quantity, available options and shipping information before completing checkout.

02 · CONFIRM

Check Your Total

Review the final order total and any applicable shipping charges, discounts or taxes shown during checkout.

03 · KEEP

Save Your Order Details

Keep your order confirmation and order number available in case you need to contact qorziva™ customer support.

PAYMENT SUPPORT

Questions About a Payment?

If your question relates to a qorziva™ order or payment, contact our customer support team and include your order number and a brief description of the issue. Please do not send complete card information by email.

QORZIVA™ SUPPORT service@qorziva.com +86 755 2818 5311
Monday–Friday
10:00–17:00 (UTC-7)
OFFICIAL INFORMATION

Business Information

Official company and customer support information for qorziva™.

QORZIVA™

Business & Contact Information

Brand qorziva™
Company Name Guangzhou Manmao Technology Co., Ltd.
Unified Social Credit Code 91440111MAEG4NJ88A
Company Type Limited Liability Company (Sole Proprietorship by a Natural Person)
Legal Representative Chen Lubing
Registered Capital RMB 100,000
Date of Establishment April 8, 2025
Business Term April 8, 2025 – Indefinite
Registered Address Room 8757, Floor 3A, Building 4, No. 50 Juyuan Street, Shijing Street, Baiyun District, Guangzhou, Guangdong, China
Support Email service@qorziva.com
Phone +86 755 2818 5311
Customer Service Hours Monday–Friday, 10:00–17:00 (UTC-7)
♡

Secure Shopping for Happy Pets.

qorziva™ — thoughtful pet essentials with a simple and transparent shopping experience.